SHIPPING POLICY
Shipping Policy
Thank you for shopping with Ybwbdd.
Order Processing
Orders typically require 1–3 business days for processing before shipment.
Processing times may be longer during holidays, promotional periods, or unusually high order volumes.
Once your order has been shipped, available tracking information will be provided to you.
Shipping & Delivery
Estimated delivery
After dispatch, delivery typically takes 7–15 business days. The estimated total time from order confirmation to delivery is 8–18 business days.
These are estimates, not guaranteed delivery dates. Delivery may take longer during holidays or if the carrier experiences delays. Once your order has shipped, you will receive tracking information.
Shipping Charges
Orders of $65 or more qualify for free shipping.
For orders under $65, a $7.99 shipping fee applies.
The shipping fee is calculated based on your order total and shown at checkout before you pay.
Tracking
When tracking information is available, customers will receive a tracking number after their order has been dispatched.
Please allow time for the carrier's tracking system to update after receiving your shipping confirmation.
Incorrect Address
Customers are responsible for providing complete and accurate shipping information.
If you notice an error after placing your order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.
Damaged Packages
Because many décor products can be fragile, we recommend inspecting your order shortly after delivery.
If your item arrives damaged, please contact our customer service team promptly with your order number and clear photographs of the product and packaging.
Company Information
Company: Shenzhen Zhiwei Culture & Media Co., Ltd.
Address: Unit 2007, Building B, Zhongzhi Times Plaza, No. 110 Donghuan 2nd Road, Fukang Community, Longhua Subdistrict, Longhua District, Shenzhen.